Data Enables the Enterprise
Hundreds of billions of data points processed over the decades has proven that data actually doesn't drive organizations; leaders do. Decisions are informed by insight, and insight is enabled by data.
Data is really only useful if it's cost-effective, timely and relevant.
And, only worthwhile if it's used to improve your results.
Our proprietary data management engines and services have automated aggregation and integration from thousands of source systems, platforms and environments, for multiple decades.
Our proprietary Data Manager toolset automates comprehensive data aggregation and integration from infinite sources, via all batch and streaming methods, on any time cycles, and prepares the data for productive use by the Metrics Engine:
- API, BAPI & Webhooks
- ETL, ELT & FTP Extracts
- Data Stream Platforms
- All Structures and Formats
- Native Translation & Normalization
- Native Reject Remediation & Reconciliation
- Native Queue Manager
- Native Scheduler
- Transmission Validation
- Audit Logging and Reporting
- Service Interruption Alerts
AI-Ready Data & Analytics
AI is powering innovation in customer service, process automation, predictive insights and more. The bottom-line? Successful AI depends on valid data. The Metrics Engine platform provides unparalleled data quality, precision and enhanced value.
First, Data Manager integrates and unifies customer/prospect, team/unit, entity, and market/channel sales, service and transaction data into comprehensive and precise profiles, with full histories and details.
Then, our composable analytics engines generate unlimited metrics, KPIs and OKRs for every entity and dimension of your enterprise. With these any-model AI-accessible tiers, views and perspectives, your AI implementation becomes super-charged for success.
Representative Data Sources
We've unified data from a vast range of sources, including:
- CRM, PRM, ABM & XM solutions
- Email & Marketing Automation
- Sales, Trading & Transaction systems
- Enablement & Engagement systems
- Service, Support & Process systems
- Operating & Production systems
- E-Commerce & Social Media platforms
- Loan Processing & Asset Management systems
- Insurance Agency Management & Claims systems
- Financial, Accounting, ERP & Invoicing systems
- Property Management systems
- Data Collection & Aggregation systems/devices
- Survey & Feedback platforms
- Assessment & Evaluation systems
- Fulfillment, Shipping & Provisioning systems
- Diagnostic (Local, Remote) devices & systems
- Document Management platforms
- Process Automation & RPA systems
- Enterprise Data platforms
- Third-Party Provider & Purchased data
- Homegrown spreadsheets & data-stores
We have 95 disparate data sources, from real-time through every time-cycle, in every possible format out there. Metrics Engine automated 16+ hours of repetitive daily work down to 30 minutes total. Plus, the bonus, now we get daily performance reports.
EVP, Commercial Banking